Inside eDiscovery Services

What is eDiscovery?

Complex litigation, such as for corporate fraud cases involving multiple entities, as well as some civil cases, requires evidential data to be presented. Electronic Discovery, also known as e-discovery or eDiscovery, is the process by which data from a wide variety of sources is located, secured and searched in a forensically controlled manner for use in legal cases, both civil and criminal. Data may be acquired directly from devices, such as file systems, PCs and mobile devices or indirectly via secure networks.

Electronic Discovery is Coming of Age

data and telecoms serversThe amount of ‘digital’ data produced by companies and individuals over the past 5 years has grown exponentially. The variety of devices that contribute content to the vast networks of data storage is also increasing, along with the variety of applications that produce the data too.

Cloud storage is now a popular option for companies and individuals to either backup their masses of data or to reduce reliance of ‘in-house’ data servers and the operational risks associated with them (staff, redundancy, security, etc). Some forms of cloud storage, such as content delivery systems, mirror a company’s data across many geographically dispersed servers, making access in local countries faster and easier.

Why use Electronic Discovery?

eDiscovery solutionsIt’s not possible for human action to locate and search such vast amounts of data. This is why eDiscovery is perfectly suited to this type of investigation. It’s a matter of using the tools available to rapidly scan the data sources and locations to identify likely files of interest and then to use further search technologies to categories and prioritise candidate evidence that can then be subject to human review. Essentially the process sifts through potentially millions of documents in many different file formats reduces this to a select number for review.

Here are a few more reasons to consider how our services can help:

  • Our eDiscovery viewing suite can handle the ever increasing array of file types, including viruses, malware, trojans and spyware. These need to be secured and investigated too.
  • The search tools are designed around user friendly graphical interfaces and to be suitable for non-technical employees.
  • Data searches can be conduced using multiple search terms and multi-indexing, making the process fast and efficient.
  • Data can be easily categorised in to efficient and simple to navigate elements – type, location, addresses, etc.
  • All evidential data identified is captured forensically.
  • Cross referencing is made way as is the export of large data sets in multiple formats.
  • Simple to give legal or other nominated parties disclosure access.

Our Process – Five Stages of eDiscovery

Blackhawk’s eDiscovery service process can be broken down in to five stages:

  1. Locating evidential data sources.
  2. Device imaging and data acquisition.
  3. Processing and preparation data ready to be used by our eDiscovery platform.
  4. Investigation time.
  5. Reporting.

Key Features of Blackhawk’s eDiscovery Service

The power of our services lies within the completeness of what we do, each step of the way and the expertise of the people we trust the evidential discovery process to.

Hosting & Review

eDisclosure review

The case officer is critical to the process. On it’s own, one piece of data can appear like any other, without context. Once a case office is assigned, they will build an intimate knowledge of the case and the client, so as data recovered will have context. As a matter of process, individual analysts will be briefed but the case office makes the vital difference.

Our hosting solution provides the tools and environment for the officer and investigators to manage the entire project. It allows multiple investigators the flexibility to manage multiple workflows conducting searches in parallel, shortening investigation time and reducing costs.

Audit Trail and Evidential Product

All actions taken during the process related to search and the tagging associated with specific files of interest are kept in an electronic case file. At any time, a complete record of the actions taken can be printed out. Once the eDiscovery review has been completed, our investigations unit will provenance all of the files and items that the investigating officer has tagged and their findings will be reported through an evidential statement.

Trust Blackhawk’s Expertise in Electronic Discovery

In real world eDisclosure, the process is more that sifting through large amounts of data and taking that which is of interest. The systems we have in place and the software we use, simply facilitate the process and make it highly efficient. It is the skills and experience of our investigations team, their intuition and natural curiosity for the bigger picture that really makes the difference is successfully finding evidence to help our clients prove their case.

Our work is designed to meet the exacting standards required by legislation and the forensic regulator. Our team of experts are all court room trained and are specialists in helping others unfamiliar with new technologies and software to understand how they are exploited for criminal gain and how our software and services uncover this.

As a key part of litigation support, call our eDisclosure team today to discuss how we can provide a valuable service to your own legal services or in assisting with an investigation.