At Blackhawk Intelligence, we strive for excellence in all areas of our company. As a result, we have been awarded the internationally-recognised ISO-27001 and ISO-9001 certifications which guarantee you the highest level of service and security when you choose to work with us.
Blackhawk Intelligence has assisted many businesses over the years with their security concerns, and we continue to do so by advising people on everything from cybersecurity to GDPR compliance. To do this, we also need to ensure that our own systems are secure and that the information we have access to is handled responsibly. Whether they are verbal or written, digital or on paper, we always strive to ensure all your communications with us are confidential. Our certification shows that our Information Security Management System (ISMS) conforms to the most stringent standards of security defined by the International Organization for Standardization, also known as ISO.
The ISO-27001 certification is proof to our clients that we take the safeguarding of data seriously, and that their data can only be accessed by the relevant individuals who are handling their case. The ISO-27001 also shows that we are committed to training our staff in all aspects of data security, helping to prevent accidental breaches.
The ISO-9001 certification covers the eight principles of quality management systems:
- Customer focus – We understand what our clients need and when, and will always aim to exceed expectations.
- Leadership – We take charge and responsibility, and we have clear goals.
- Involvement of people – We effectively utilise the talent and resources available to us.
- Process approach – We continually review our processes to ensure we provide a consistent service to our clients.
- System approach to management – We manage our processes systematically to increase effectiveness and efficiency.
- Continual improvement – We never take anything for granted, and always strive to improve our services.
- Factual approach to decision making – There is no guesswork or rough estimates; we use data and careful analysis to make decisions.
- Mutually beneficial supplier relationships – We maintain a worldwide network of professionals through mutual respect and cooperation.
At Blackhawk Intelligence, our teams believe that ISO guidelines and everyday essentials, and we strive to perform to a high standard. We handle our client relationships with mutual respect, respond promptly to concerns, and provide solutions – and our ISO-9001 certification is a testimony to our quality management standards.
Choose a certified professional
When you place your trust in a professional organisation to handle your data, or when you enlist the services of a corporate investigations agency, you expect that your information is secure and confidential. Naturally, you also expect your case to be handled efficiently, with a high quality of service. This has always been the case at Blackhawk Intelligence and we are proud that the ISO agrees with us.
With these accreditations, we hope we can promise our clients and associates an even brighter future.
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